Tron Theatre Social Media House Rules

The Tron Theatre operates on a number of social media platforms - Facebook, Twitter, Instagram and Youtube.  We want to create virtual spaces where you can engage with the Tron and with fellow theatre-lovers, and encourage feedback, comment and discussion. To make sure everyone feels welcome on our pages, we've put together a set of house rules to guide people using these platforms.

We welcome your opinions both positive and negative. We understand that you may not always necessarily agree with us or other users. However, when stating your point please do not abuse, use offensive language or go off topic to us or other people on our page.

Tron Theatre Social Media House Rules: 


Your content is public
Once your comment is online it is in the public domain - everyone with internet access can read it. Don't forget that you are legally responsible for what you submit.

Language and relevance
Do not use swear words or offensive language. Keep your submissions relevant to the story or topic. If you have a question about any content removed, contact us at press.office@tron.co.uk

Trolling
Spamming us repetitively with the same point – even after we’ve made an effort to engage with you and address your issues - deters other followers from engaging with us. This behaviour will not be tolerated.

Report abuse
If you are offended by a user’s post please report it to Facebook/Twitter. If you would like it removed by us, please contact us at press.office@tron.co.uk

No libel or other abuse
You must not make or encourage comments which are:

  • defamatory, false or misleading;
  • insulting, threatening or abusive
  • obscene or of a sexual nature
  • offensive, racist, sexist, homophobic, transphobic or discriminatory against any religions or other groups.


Confidentiality
Please respect people's privacy. You are not allowed to submit confidential or private information. For example, you must not upload the telephone number, email address or any other contact details of any other person.

No advertising
Any postings on our Facebook wall must be relevant to the Tron Theatre, to visiting company or festival work or in response to material we have posted. Postings that advertise a commercial service or product will be removed. Please contact us directly if you’d like us to consider including details of non Tron Theatre events at press.office@tron.co.uk


Removal of content, warnings and suspensions
If you breach any of the above rules we will use the following steps:

  1. The Tron Theatre will always try to resolve the issue first personally with anyone who violates the house rules
  2. If the Tron Theatre needs to moderate or delete posts, we will always explain our reasons for doing so,  pointing to the relevant section of the house rules
  3. The Tron Theatre reserves the right to ban followers from our pages for serious violations or repeat violations of the house rules


We want the Tron Theatre’s social media pages to be an open, welcoming and constructive space. We really don’t want to have to remove any content so please do keep in the spirit of our pages. If you have any questions don’t hesitate to contact us at any time.

 
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